We may use your personal data to send you updates (by email, text message, telephone or post) about legal developments that might be of interest to you and/or information about our services, including exclusive offers, promotions or newservices.
We have a legitimate interest in processing your personal data for promotional purposes (see above ‘How and why we use your personal data’). We do not usually need your consent to send you promotional communications, but whereconsent is needed, we will ask for this consent separately and clearly.
We will always treat your personal data with the utmost respect and never sell or share it with other organisations for marketing purposes (aside from those carrying out marketing activities on our behalf).
You have the right to opt out of receiving promotional communications at any time by:
- advising the person handling your matter at thefirm
- sendingan email with ‘Opt-out’ in the subject field to firstname.lastname@example.org.
We may ask you to confirm or update your marketing preferences if you instruct us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.
Who we share your personal data with
We routinely share personal data with:
- professionaladvisers who we instruct on your behalf or refer you to, e.g. barristers, accountants, tax advisors or other experts;
- otherthird parties where necessary to carry out your instructions, e.g. your mortgage provider or HM Land Registry in the case of a property transaction or Companies House;
- our insurers andbrokers;
- externalauditors, e.g. in relation to accreditations and the audit of our accounts;
- externalservice suppliers, representatives and agents that we use to make our business more efficient, e.g. marketing agencies or document collation
We only allow our service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We also impose contractual obligations on service providers to ensure they can only use your personal data to provide services to us and to you.
We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
We may also need to share some personal data with other parties, such as potential buyers of some or all of our business or during a re-structuring. Usually, information will be anonymised but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.
We will not share your personal data with any other third party.
Where your personal data is held
Information may be held at our offices and those of our service providers, representatives and agents as described above (see ‘Who we share your personal data with’).
How long your personal data will be kept
We will keep your personal data after we have finished advising or acting for you. We will do so for one of these reasons:
- to respond to any questions, complaints or claims made by you or on your behalf
- to show that we treated youfairly;
- to keep records required bylaw.
We will not retain your data for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of data.
When it is no longer necessary to retain your personal data, we will delete it.
Transferring your personal data out of the EEA
To deliver services to you, it is sometimes necessary for us to share your personal data outside the European Economic Area (EEA), e.g:
- with your and our service providers located outside theEEA
- if you are based outside theEEA;
- wherethere is an international dimension to the matter in which we are advising you. These transfers are subject to special rules under European and UK data protection law.
You have the following rights, which you can exercise free of charge: